Winners have emerged in the Phillips Consulting annual Web-Jurist assessment for 2017.
The Web-Jurist ratings aims to accurately gauge the effectiveness and usefulness of customer facing websites and online web service platforms in Nigeria taking into consideration the customers need.
These websites, were assessed in six categories: aesthetics, technical features, website content, customer experience, website performance and website accessibility. Banks were assessed on an additional gauge: the range of financial services available to their customers online.
The Web-Jurist evaluation tool used for the ratings was developed using intelligent algorithms and the process entails a step-by-step web analysis using detailed criteria developed specifically to evaluate the effectiveness and performance of web sites.
The airline category is a new category in the 2017 assessment.
Winners of the Phillips Consulting annual Web-Jurist assessment for 2017
Bank Rating
| Position | Institution | Total |
| First | Access Bank | 315 |
| Second | Zenith Bank | 306 |
| Third | United Bank for Africa Plc | 303 |
Public Sector Rating – State Governments & FCT
| Position | Institution | Total |
| First | Oyo | 245 |
| Second | Ogun | 243 |
| Third | Kaduna | 240 |
Public Sector Rating – Federal Parastatals
| Position | Institution | Total |
| First | Nigeria Communication Commission | 293 |
| Second | Nigeria National Petroleum Corporation | 260 |
| Third | Bank of Industry (BoI) | 259 |
Insurance Rating
| Position | Institution | Total |
| First | Fin Insurance Company Limited | 305 |
| Second | AXA Mansard Insurance PLC | 303 |
| Third | Leadway Assurance | 289 |
Telecommunication Rating
| Position | Institution | Total |
| First | MTN | 253 |
| Second | 9MOBILE | 250 |
| Third | GLO | 176 |
Airline Rating
| Position | Institution | Total |
| First | Dana Air | 225 |
| Second | Arik Air | 222 |
| Third | Azman Air | 221 |
Phillips Consulting explained that it had prior to the announcement of the result, carried out a detailed evaluation of the websites of 20 commercial banks, 103 federal government parastatals, 29 state governments, 47 insurance companies, four telecommunication companies and seven indigenous airlines.
Commenting on the results, Phillips Consulting’s Chairman, Mr. Foluso Phillips said:
“Our remit is to build great institutions, and this is part of the process with the annual Web-Jurist Ratings, which is currently in its 14th iteration.”
